
Fees & Insurance
There's nothing worse than looking for a counselor, visiting their website only to find they haven't been transparent about their fees. Here is where you will find all the information you need to know before you even contact me.
Out-of-Pocket Fees

Individual Intake Session (50-53 minutes): $150
Individual Sessions (50-53 minutes): $120
Family Intake Session (50-53 minutes): $200
Family Sessions (50-53 minutes): $180
*Family sessions may or may not be covered by insurance.
*Payment Plans available with stipulations and restrictions.
Insurances April Accepts

• BlueCross and BlueShield (PPO plans only)
• Traditional Medicaid (this does NOT include Amerigroup, STAR, Superior, Cooks or other managed care insurance plans. Please be sure to call your insurance if you or your child has Medicaid to make sure April is a provider on your plan)
• United Healthcare
• UMR
• Aetna
• Aetna Medicaid
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*All other insurance plans are out-of-network. If you would like to file a superbill with your insurance and attempt to obtain reimbursement, please let me know and I will print a superbill after each session for you.
*Please note that I am not responsible for personal reimbursement with out-of-network insurance companies.
What to Know before using your Insurance for Counseling

It is the responsibility of the client to know and understand your healthcare plan and associated co-pays. Not all plans cover mental health services and it will be your responsibility to pay the contracted reimbursement rate if your deductible has not been met and services are not covered until the deductible is met. A diagnosis is REQUIRED in order for Insurance to reimburse April for your session. If you do not meet diagnostic criteria for a covered diagnosis, your session will have to be paid for out-of-pocket.
I strongly recommend calling your insurance company before making your first appointment and asking these questions:
1- Is April Carpenter a provider for (insert your insurance plan)?
2- Does my insurance plan cover mental health counseling?
3- Does my insurance plan cover family counseling?
4- Must I meet a deductible before my insurance will pay for sessions?
5- If a deductible needs to be met, what is the deductible?
6- What will be my co-pay for mental health sessions?
Good Faith Estimate

You have the right to receive a "good faith estimate" explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit http://www.cms.gov/nosurprises or call 800-985-3059.
Booking an Appointment

Appointments can only be booked by E-mail. When e-mailing, please include the age of the person attending counseling, the insurance you plan to use (if any), and the issues you hope to address in counseling. Please be aware that there is a waitlist and I cannot guarantee the length of time it will take to have an opening available.
E-mail: April@counselingwithapril.com